Payment Terms & Conditions

You can pay by the following means of payment VISA, MasterCard or VISA Electron. All payments are charged in your local currency.

Some cards can be charged a small fee for making purchases. This is a charge levied by the card issuer NOT by au.ShopBetter24.com. Some issuing banks only charge if a foreign currency is being used - i.e. a FX charge is charged. However, this depends upon the issuer themselves.


For questions regarding your au.ShopBetter24.com invoice please contact our customer service team.

You'll receive advance notice on e-mail when we have dispatched a product to you. Any objection must be made within 4 working days of advance notice being sent. Payments made by debit card are always protected against abuse. You have the option to refuse payment when you receive your payment history. In the unlikely event that your card is misused in an Internet store that uses SSL (Secure Socket Layer) in its payment system you will be fully protected and can recover any loss incurred. As such, you are better protected than in the physical world.


The data you submit in connection with purchases paid with your credit card is encrypted (SSL). Neither au.ShopBetter24.com or others have the opportunity to read the data you provide.

If the customer holds au.ShopBetter24.com points on his or her account, the customer can use those points to lower the price of his or her order in accordance to the point terms.


When using a VISA, MasterCard or VISA Electron we will only charge your card when the goods are in stock and ready to be dispatched to you. Due to the way Solo and Maestro cards are processed by the banks, we are required to take payment in advance and regardless if a product is in stock or not.

For all card types and payments we can only charge you for the amount you have ordered and can never charge a larger amount than you have authorized and approved.

IMPORTANT: Your statement will show withdrawals from au.ShopBetter24.com

For more information, please refer to our terms : https://support.au.ShopBetter24.com/terms#Payment